Are the products in this store legit?
Yes. Every product in this store is 100% legit. We have partnered with official licensed suppliers and we have the green light to all of the licensed products we are selling to you
Do you ship worldwide?
Sorry. For now, orders are shipped to all 50 US states, and APO/FPO, Alaska, Hawaii, Puerto Rico, and US territories and PO boxes.
How long will it take for my items to arrive?
We use a high security checkout procedure on our site to protect both you and The Hollywood Apparel. Our processing time usually takes 1 to 3 days, as we fully verify our customers.
Your package will arrive between 3 to 14 business days depending on your geographic location.
How long will it take to receive a tracking number?
Once the processing time is complete, your order will be fulfilled and dispatched. Shortly after, you will receive your tracking number via email. It usually takes between 1 to 7 days AFTER the order is fulfilled
If I'm unhappy with my Order, can I place a Refund?
The Hollywood Apparel only accepts exchanges & returns that meet the following requirements:
-Wrong size(s) shipped due to our error
-Incorrect item(s) shipped due to our error
-Print or material flaws due to production error; picture documentation is required
Note: Claims must be submitted no later than 15 days after delivery date.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
The Hollywood Apparel will not accept credits or returns for the following:
-Customer provided an incorrect address
-Courier deems the address as insufficient
-Customer ordered wrong size
Go to: Refund Policy for more info.or contact us @firstname.lastname@example.org and we can resolve the issue
Where is your company located?
We are located in the United States of America.
How can I pay for my order?
We accept PAYPAL and all Major Credit Cards: VISA, MasterCard, Discover, American Express...
Is the checkout safe and secured?
Yes. Our checkout system is McAfee secured and based upon the Shopify platform; the highest security system on the market.